In accordance with the General Data Protection Regulation (GDPR), we have implemented this privacy notice to inform you, as prospective employees of our Company, of the types of data we process about you. We also include within this notice the reasons for processing your data, the lawful basis that permits us to process it, how long we keep your data for and your rights regarding your data. 

A) DATA PROTECTION PRINCIPLES 

Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that: 

a) processing is fair, lawful and transparent 
b) data is collected for specific, explicit, and legitimate purposes 
c) data collected is adequate, relevant and limited to what is necessary for the purposes of processing 
d) data is kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay 
e) data is not kept for longer than is necessary for its given purpose 
f) data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures 
g) we comply with the relevant GDPR procedures for international transferring of personal data 

B) TYPES OF DATA HELD 

We keep several categories of personal data on our prospective employees in order to carry out effective and efficient processes. We keep this data in recruitment files relating to each vacancy and we also hold the data within our computer systems, for example, recruitment logs. 

Specifically, we hold the following types of data: 

a) personal details such as name, address, phone numbers; 
b) name and contact details of your next of kin; 
c) your photograph; 
d) your gender, marital status, information of any disability you have or other medical information; 
e) right to work documentation; 
f) information on your race and religion for equality monitoring purposes; 
g) information gathered via the recruitment process such as that entered into a CV or included in a CV cover letter; 
h) references from former employers; 
i) details on your education and employment history etc; 
j) driving licence; 
k) criminal convictions. 

C) COLLECTING YOUR DATA 

You provide several pieces of data to us directly during the recruitment exercise. 

In some cases, we will collect data about you from third parties, such as employment agencies, former employers when gathering references or credit reference agencies. 

Should you be successful in your job application, we will gather further information from you, for example, your bank details and next of kin details, once your employment begins. 

D) LAWFUL BASIS FOR PROCESSING 

The law on data protection allows us to process your data for certain reasons only. 

The information below categorises the types of data processing we undertake and the lawful basis we rely on.

 

E) SPECIAL CATEGORIES OF DATA 

Special categories of data are data relating to your: 

a) health 
b) sex life 
c) sexual orientation 
d) race 
e) ethnic origin 
f) political opinion 
g) religion 
h) trade union membership 
i) genetic and biometric data. 

We carry out processing activities using special category data: 

a) for the purposes of equal opportunities monitoring 
b) to determine reasonable adjustments 

Most commonly, we will process special categories of data when the following applies: 

a) you have given explicit consent to the processing 
b) we must process the data in order to carry out our legal obligations 
c) we must process data for reasons of substantial public interest 
d) you have already made the data public. 

F) FAILURE TO PROVIDE DATA 

Your failure to provide us with data may mean that we are unable to fulfil our requirements for entering into a contract of employment with you. This could include being unable to offer you employment, or administer contractual benefits. 

G) CRIMINAL CONVICTION DATA 

We will only collect criminal conviction data where it is appropriate given the nature of your role and where the law permits us. This data will usually be collected at the recruitment stage, however, may also be collected during your employment. We use criminal conviction data to determine your suitability, or your continued suitability for the role. We rely on the lawful basis of our legal obligation within Home Care and our legitimate interests for Employment Services to process this data. 

H) WHO WE SHARE YOUR DATA WITH 

Employees within our company who have responsibility for recruitment will have access to your data which is relevant to their function. All employees with such responsibility have been trained in ensuring data is processing in line with GDPR. 

Data is shared with third parties for the following reasons: our legal obligation within Home Care and our legitimate interests for Employment Services. 

We may also share your data with third parties as part of a Company sale or restructure, or for other reasons to comply with a legal obligation upon us. We have a data processing agreement in place with such third parties to ensure data is not compromised. Third parties must implement appropriate technical and organisational measures to ensure the security of your data. 

We do not share your data with bodies outside of the European Economic Area. 

I) PROTECTING YOUR DATA 

We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such. 

J) RETENTION PERIODS 

We only keep your data for as long as we need it for, which, in relation to unsuccessful candidates, is up to one year. 

At the end of this period, we will delete or destroy your data, unless you have already withdrawn your consent to our processing of your data in which case it will be deleted or destroyed upon your withdrawal of consent. 

You have the right to withdraw that consent at any time. This means that we will stop processing your data and there will be no consequences of withdrawing consent. 

If your application is successful, your data will be kept and transferred to the systems we administer for employees. We have a separate privacy notice for employees, which will be available to you. 

K) AUTOMATED DECISION MAKING 

Automated decision making means making decisions about you using no human involvement e.g. using computerised filtering equipment. No decision will be made about you solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement) which has a significant impact on you. 

L) YOUR RIGHTS 

You have the following rights in relation to the personal data we hold on you: 

a) the right to be informed about the data we hold on you and what we do with it; 
b) the right of access to the data we hold on you. We operate a separate Subject Access Request policy and all such requests will be dealt with accordingly; 
c) the right for any inaccuracies in the data we hold on you, however they come to light, to be corrected. This is also known as ‘rectification’; 
d) the right to have data deleted in certain circumstances. This is also known as ‘erasure’; 
e) the right to restrict the processing of the data; 
f) the right to transfer the data we hold on you to another party. This is also known as ‘portability’; 
g) the right to object to the inclusion of any information; 
h) the right to regulate any automated decision-making and profiling of personal data. 

In addition to the above rights, you also have the unrestricted right to withdraw consent, that you have previously provided, to our processing of your data at any time. Withdrawing your consent means that we will stop processing the data that you had previously given us consent to use. There will be no consequences for withdrawing your consent. However, in some cases, we may continue to use the data where so permitted by having a legitimate reason for doing so. 

If you wish to exercise any of the rights explained above, please contact the HR department via email at people.services@halesgroup.co.uk 

M) MAKING A COMPLAINT 

If you have any concerns or complaints regarding your data rights we would ask you to contact the Human Resources department. You can contact the People Services Team at Hales Group Ltd, 4-6 Castle Street, Thetford, Norfolk IP24 2DW, by telephone on 01638 720747 or by email at people.services@halesgroup.co.uk. 

If your concern or complaint is not resolved to your satisfaction you can raise a complaint with the Information Commissioner (ICO). You can contact the ICO at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by telephone on 0303 123 1113 (local rate) or 01625 545 745. 

N) DATA PROTECTION COMPLIANCE 

Our Data Protection Officer for our Care sectors is the Operations Manager who can be contacted on 01502 507600 or via email to quality@halesgroup.co.uk. 

For non-care sectors, our appointed compliance officer in respect of our data protection activities is the Group HR Manager who can be contacted on 01638 720747 or via email to people.services@halesgroup.co.uk.