How to support employees dealing with loneliness

19 August

Loneliness is a hugely significant topic when talking about health and wellbeing because in the UK, nine million people are suffering from loneliness. So how can it impact a business and how can you support employees who are suffering from it?

According to the charity Campaign to End Loneliness, loneliness can be seen as one of the biggest health concerns we encounter. The symptoms of loneliness can include emotional withdrawal, feelings of self-doubt and insecurity, anxiety, sleep disturbances and depression.

Loneliness bears significant financial risks for businesses. One estimate puts the cost to businesses at £2.5 billion every year. Staff turnover accounts for £1.6 billion (64 per cent) of this, while lower productivity carries costs of £665 million (26 per cent.) People experiencing loneliness can feel disengaged and disconnected from their work and colleagues. This can cause them to become emotionally detached from the business.

Managers and HR teams should create space for employees to talk about their wellbeing by checking in regularly, even if it’s an informal conversation, as these can help enable employees feel more comfortable about opening up.

People with social connections at work tend to be more engaged and loyal employees because these relationships help to build a company culture based on trust and respect.

EAPs also provide around-the-clock confidential support for a wide range of problems employees might be facing. Employees can get advice, information, and counselling for anything from mental health, relationship problems and stress issues to childcare, debt, and legal worries.

Signposting means making people aware of what support may be available to them. Charities that can support lonely people include:

  • Mind and The Samaritans, which both have helplines providing non-judgemental support and advice
  • The Mix, which supports people aged 13-25
  • The Silver Line and Age UK which supports older people
  • WAY and other specific charities that can help people with grief and bereavement

Hales Group are proud to offer all of our staff, including our Temporary Workforce, access to our 24hr Employee Assistance Helpline.

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